Built for Every Point in the Care Journey.
From frontline clinics to agencies, AccessMeCare™ is purpose-built to help every stakeholder in the healthcare ecosystem improve access, reduce costs, and deliver better outcomes for the people they serve.
The individual is always at the center.
Every stakeholder in the care ecosystem — clinics, hospitals, payors, agencies — serves the same person. AccessMeCare™ is designed from that truth outward: a health-promoting ecosystem that wraps around the individual, connecting every resource they need across every domain of their life.
This isn't care coordination as a workflow tool. It's care coordination as a moral commitment — to meeting people where they are, navigating their full complexity, and never letting a fragmented system become a barrier to a healthier life.
Whole-Person
Health, behavioral health, and social needs addressed as one continuum — not separate silos
Community-Rooted
Built on CBPR principles, reflecting the lived experience of the populations we serve
Equity-Centered
Designed to reduce disparities in access, outcomes, and dignity of care for vulnerable populations
Built for every stakeholder in the care ecosystem.
From clinics to agencies, AccessMeCare™ helps every organization improve access, reduce costs, and deliver better outcomes.
Clinics, FQHCs & CCBHCs
Community-based clinics, FQHCs, and CCBHCs navigate four persistent challenges every day—fragmented referrals, administrative burden, disengaged patients, and unreimbursed work. AccessMeCare™ brings it all together by increasing access to clinical services by up to 180% and streamlines intake and coordination. It transforms every human centered interaction into a meaningful outcome for clients so your team can focus on care, not complexity. AccessMeCare™ enables community-based providers to deliver whole-person care at scale — without adding headcount.
- →Streamline service documentation and reporting
- →Builds trusted community networks to drive higher patient engagement and improve utilization rates at your FQHC/CHC
- →Acts as a single point of trust to strengthen collaboration between health, behavioral, and social service providers
- →Seamlessly integrates primary care, behavioral health, and prevention programs into one easy-to-use platform
- →Equips Community Health Workers, Peer Support Specialists, and care teams with better tools to serve clients without adding staff or complexity
Of CHCs cite insufficient staffing or availability of community-based organizations as major obstacles to effective care coordination for social needs.
Of CHCs reported critical workforce shortages while heavy administrative loads directly decrease available patient care hours contributing to provider frustration, burnout, and attrition.
Substance Abuse and Mental Health Services Administration. (2023). Key substance use and health Indicators in the United States. · Reference
Primary care treatable ED visits occur annually nationwide
In excess costs to the U.S. healthcare system each year
Hospitals & Health Networks
AccessMeCare™ helps hospitals reduce patient write-offs and readmission penalties while improving outcomes and efficiency by seamlessly connecting inpatient episodes to community-based services that drive sustainable recovery. By addressing patients' non-medical barriers to care, AccessMeCare™ increases patient access to the most appropriate centers of care, aligning medical services with prevention and support programs to lower uncompensated care costs as rising uncompensated care is expected to pressure hospitals and meet Community Benefit requirements.
- →Reduce Avoidable Readmissions:AccessMeCare coordinates care across community partners, reducing readmissions by addressing community and patient-level factors that drive repeat hospitalizations.
- →Decrease ED Utilization:Proactively navigate patients to lower-acuity settings, cutting avoidable Emergency Department visits by up to 20% and easing overcrowding, especially among vulnerable and Medicaid populations.
- →Lower Patient Write-Offs:Connects uninsured and underinsured patients to the most appropriate care providers and social services, significantly decreasing uncompensated care costs and bad debt while improving financial performance.
- →Improve CMS Quality Scores:Enhance value-based purchasing performance and CMS quality metrics by increasing appropriate care access, preventive services participation, and overall population health outcomes.
- →Extend Care Management Reach:Integrates community-based care workers into the care continuum without expanding internal FTEs, reducing case worker burden and increasing targeted care-seeking behavior by up to 180%.
Health Systems & Integrated Networks
Reduce financial strain, workforce burden, and access barriers by guiding patients to the right care — driving better outcomes and sustainable system performance. AccessMeCare™ becomes the connective tissue across your entire continuum.
- →Unify care coordination across multiple facilities, service lines, and community partners
- →Deploy population health management at scale with digital care navigation and behavioral health integration
- →Support rural access strategies with technology designed for underserved communities
- →Reduce workforce burnout through intelligent task routing and automated care workflows
- →Compete for and retain value-based care contracts with measurable outcome data
Of referrals never result in a completed appointment, with most falling through the cracks between the referring office and the specialist scheduler.
Of hospital discharges result in 30-day all-cause readmissions, creating major HRRP penalty exposure and care continuity risks that automated 72-hour outreach can mitigate at scale.
"The ability for someone to live a healthy, self-sufficient life is frequently driven by a complex interplay among providers, programs, and the people those programs are intended to serve. AccessMeCare™ was built to overcome that complexity."
Of adult ED visits are for non-urgent conditions, while broader analyses show over 50% may be avoidable with better access, care coordination, and community-based support.
Of emergency department utilization is driven by social, behavioral, and community-level factors with Medicare beneficiaries with unmet social needs facing 60% higher odds of ED use, reinforcing the impact of these non-clinical drivers.
Payors & Managed Care Organizations
Medicaid Managed Care Organizations face financial exposure they cannot see and clinical outcomes they cannot control — because both are shaped by social, behavioral, and community-level factors that exist outside the medical perimeter. AccessMeCare™ gives your care management teams the infrastructure to reach members where traditional outreach fails, close the referral loop, and turn community engagement into measurable, reportable performance.
- →Reduce avoidable Emergency Department utilization by connecting high-risk members to appropriate community-based and primary care resources before a crisis occurs
- →Close the referral loop with in-system confirmation that members followed through on social service and community resource referrals — eliminating the open-loop problem that undermines care management programs ROI
- →Extend the reach of case managers by embedding a curated community resource recommender directly into existing workflows — reducing time spent hunting for resources and increasing time spent on member engagement
- →Activate and equip community health workers and CBOs with mobile tools that connect their field interactions back to your care management team in real time
- →Build the community trust infrastructure that traditional outreach cannot — using a CBPR-based engagement process proven to increase appropriate care-seeking by up to 180% over three years
- →Align community-based organizations, local health programs, and social service providers with your plan's self-interest — creating a coordinated network that works on your behalf beyond the clinical setting
- →Generate the outcome data your leadership and state Medicaid directors need — utilization trends, referral completion rates, and member engagement metrics that demonstrate measurable performance improvement
Government & Public Agencies
County health departments, community foundations, and public health agencies are accountable for community-wide outcomes — but are doing it with fragmented CBO networks, open referral loops, and no shared infrastructure to prove their programs are working. AccessMeCare™ gives government and public health leaders the best way to connect their entire service ecosystem, close the gap between programs and people, and produce the outcome data that justifies every dollar of grant funding invested.
- →Connect your entire network of CBOs, nonprofits, and service providers on a single co-branded platform — so every organization works from the same resource directory and every referral goes somewhere trackable
- →Close the referral loop with in-system confirmation that community members actually reached the services they were sent to — giving funders and elected officials the evidence they need
- →Equip community health workers and peer support specialists with mobile tools that connect their field interactions back to your coordinating organization in real time
- →Navigate community members to the right services based on where they are, what transportation is available, and what their actual social needs assessment shows — not just a static resource list
- →Build and sustain a community engagement network grounded in the proven COMPASS methodology — so adoption survives the first grant cycle and grows over time
- →Demonstrate measurable community health impact through configurable outcome dashboards built for grant reporting, board presentations, and elected official accountability
- →Give every nonprofit in your network access to the platform — including smaller CBOs that can't afford their own technology — through a freemium participation model that ensures no organization is left out
The amount of supportive funding received by customers resulting from through their use of AccessMeCare™
Of individuals used AccessMeCare™ to self-refer to mental/behavioral services.
Shared infrastructure. Every stakeholder benefits.
Regardless of your role in the care ecosystem, every AccessMeCare™ deployment is built on the same secure, interoperable, AI-powered foundation.
AccessMeCare Insights™
Real-time dashboards and outcome reporting that give every stakeholder the data they need to manage performance, prove value, and drive improvement.
HICE™ Navigation Engine
Proprietary recommendation engine that dynamically matches individuals to the most appropriate resources based on real-time need, eligibility, and availability.
COMPASS
Structured 90-day evidence-based implementation methodology with dedicated support from Heudia's informatics and deployment teams.
Ready to see AccessMeCare™ in your environment?
Whether you're a clinic, hospital, health system, payor, or government agency — our solutions team will show you exactly how AccessMeCare™ addresses your specific challenges.